1.1 Due to the special nature of vape products, orders can only be canceled and refunded before shipment. Once the order has been shipped, refunds or returns are not accepted.

1.2 If you wish to cancel your order, please contact us as soon as possible before it is dispatched. Once confirmed, we will process your refund promptly.

1.3 If your package is lost, damaged, or you encounter any other delivery-related issues, please contact our customer service team for assistance.

1.4 All approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

1.1 Due to the special nature of vape products, orders can only be canceled and refunded before shipment. Once the order has been shipped, refunds or returns are not accepted.

1.2 If you wish to cancel your order, please contact us as soon as possible before it is dispatched. Once confirmed, we will process your refund promptly.

1.3 If your package is lost, damaged, or you encounter any other delivery-related issues, please contact our customer service team for assistance.

1.4 All approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

1.1 Due to the special nature of vape products, orders can only be canceled and refunded before shipment. Once the order has been shipped, refunds or returns are not accepted.

1.2 If you wish to cancel your order, please contact us as soon as possible before it is dispatched. Once confirmed, we will process your refund promptly.

1.3 If your package is lost, damaged, or you encounter any other delivery-related issues, please contact our customer service team for assistance.

1.4 All approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

1.1 Due to the special nature of vape products, orders can only be canceled and refunded before shipment. Once the order has been shipped, refunds or returns are not accepted.

1.2 If you wish to cancel your order, please contact us as soon as possible before it is dispatched. Once confirmed, we will process your refund promptly.

1.3 If your package is lost, damaged, or you encounter any other delivery-related issues, please contact our customer service team for assistance.

1.4 All approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

neovapetech.com reserves the right to make the final interpretation of this refund and exchange policy.

Contact us at [email protected] for questions related to refunds and returns.